TL;DR - At a glance

  • check icon Visibility across consultant utilisation workload.
  • check icon  Major reduction in timesheet errors.
  • check icon Faster invoicing cycles - within a day.
  • check icon Higher consultant engagement and compliance.
  • check icon One connected platform replacing spreadsheets + Xero Projects.

On this page

About Get Tempo
 The challenge
The solution
The impact
The result
Why it matters

About NW3 Services

NW3 Services is an IT consultancy and digital transformation partner supporting organisations across Australia. Their team delivers technical consulting, business transformation and digital solutions that help clients modernise processes and deliver better outcomes.

As the business grew, NW3 needed a better way to understand who was over- or under-utilised, plan upcoming work and ensure every consultant’s time was captured accurately. 

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The challenge -
limited visibility and
manual effort

Before Ponyrider, NW3 relied on Xero Projects and spreadsheets to track consultant time and manage allocations.

This led to several challenges:

  • Difficulty identifying under- or over-utilisation.
  • Consultants lacked visibility of their own assignments.
  • Time tracking errors slowed invoicing.
  • Reporting required manual updates across multiple sources.
  • Limited insights made planning harder and risked lost revenue.

The team needed a simple, connected way to surface insights quickly and support more reliable, efficient operations.

The solution - clarity in

one platform

NW3 chose Ponyrider because it provided all the features they needed in one streamlined platform.




"Whereas other solutions offered some of the features we needed to be operationally effective, Ponyrider ticked all the boxes."


Implementation 

Onboarding was simple and easy. Consultants adopted the tool quickly and timesheet engagement improved immediately.

 

Most-valued features

  • Effortless timesheet entry.
  • Dashboards tailored to admin, Project Managers and consultants.
  • Instant visibility of allocations and availability.
  • Always-trusted, up-to-date data.
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operation

Implementation

Onboarding was simple and easy. Consultants adopted the tool quickly and timesheet engagement improved immediately.

branding

Most-valued features

  • Effortless timesheet entry.
  • Dashboards tailored to admin, Project Managers and consultants.
  • Instant visibility of allocations and availability.
  • Always-trusted, up-to-date data.



"Ponyrider’s dashboards save me time by instantly summarising data across the organisation -  always up-to-date and trusted."
Director
NW3 Services

The impact -
improved accuracy
and consultant
experience


Ponyrider immediately improved NW3’s operational rhythm, with:

  • check icon Far fewer timesheet errors.
  • check icon Higher satisfaction from consultants with visibility of their client assignments.
  • check icon Better forward planning using real-time resourcing insight.
  • check icon Better forward planning using real-time resourcing insight.

Consultants feel more in control of their workload and leaders have the data they need to plan confidently.

The results

 

Metric Before Ponyrider After Ponyrider
Timesheet completion Error-prone, inconsistent Higher accuracy, strong engagement
Consultant visibility Limited Clear, personal assignment dashboards
Invoicing cycle 3–4 days monthly Same-day completion
Operational tooling Xero Projects + spreadsheets Unified in Ponyrider

Why it matters

NW3 now operates with clarity, control and confidence - the core of Ponyrider’s value.By unifying people, projects and time tracking into one connected platform, NW3 has moved beyond manual processes to a more predictable, scalable cadence of delivery.

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